Mari Ann Ménager
Position title: Internal Consultant
Phone: (608) 890-1863
445 Henry Mall
Madison, WI 53706
Mari Ann Ménager joined UW–Madison’s former Administrative Process Redesign (APR) office as a business performance manager in May 2014. In her role with APR, Mari Ann provided process and project management support to improve the efficiency of business operations.
Prior to joining UW–Madison, Mari Ann led business readiness, project management, and process improvement initiatives in manufacturing and financial services environments. These efforts leveraged Net Promoter Score, Voice-of-the-Customer feedback, and Lean principles to advance organizational goals through improvement of the customer and employee experience.
Mari Ann earned her Master of Science and undergraduate degrees in communication at UW-Whitewater.
Areas of Expertise: Business readiness, project management, process improvement (certified Lean Six Sigma Black Belt), and communications